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Darkroom (formerly Express Digital Darkroom) FAQ
Check out the common questions about our Darkroom ordering software. If you don't see the answer you are looking for, please contact Digital Pro Lab Technical Support.
A: You can request your Private Network Lab ID & Pin to be sent to you via email by sending your contact info to support@digitalprolab.com
A: You can request your PhotoReflect.com Username & Password to be sent to you via email by clicking this link.
A: Any money transactions through Labtricity are between you and the lab. Prices are generally 13% less than those offered to Open Network Customers.
A: Click here to see a breakdown of our shipping charges. These are the prices to ship an order to you or your customer.
A: Your customer will receive an invoice without any pricing on it. The photos are shipped in a plain white mailing envelope or box. you can also have your company logo printed on the invoice as well. Click here to find out how.
A: Here is a link to our standard packages. To install them simply save these pgrp files to your packages folder within your photos folder.
A: We have 3 different profiles to download for soft proofing. Click ionone of the following links for the paper profile of your choice:
Kodak Endura Professional Profile | Kodak Royal Matte Profile | Kodak Endura Metallic Profile
