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DPL ROES - Remote Order Entry System

Our latest professional ordering option is DPL ROES, Digital Pro Lab's Remote Order Entry System. This java-based software is cross platform compatible, Mac-friendly and easy to use. We can even show you an easy integration between ROES and Adobe Lightroom that will streamline your workflow.

You must have a DBA and a Tax Resale Number to order through this software. Ready? Sign up with Photo Express Digital Pro Lab now and we will send you the download link with your login information.

Do you have questions about DPL ROES? Please contact our Technical Support gurus for assistance.

Current Issues with ROES and Mac OS X 10.5.7 Java Update

On June 16, 2009 Apple deployed an update to OS X 10.5.7 for Java via
Software Update. This update has performed some restructuring of the folder
path to Java Web Start, and fails to retain the file in its expected path (Applications > Utilities). Attempting to launch a ROES shortcut results in the icon bouncing on the dock and nothing else occurring.

Here's how to resolve these startup errors. Using Finder go into your hard drive (typically called Macintosh HD unless you renamed it) to System > Library > CoreServices. Locate Java Web Start.app and copy it to the clipboard (Edit > Copy), then paste it (Edit > Paste) into your Utilities folder (Applications > Utilities). Using a web browser, go to back to our web site and launch ROES.
During the startup process, 2 warning windows will display - one to trust
the application and another to allow it unrestricted access to the system.
Click OK to both of these and ROES should open as normal.

Shortcuts:

Core 2 Duo Systems: To get a new shortcut, open Java Preferences.app from
the same Utilties folder and click the Network tab, then click View cache at
the lower right to bring up the Java Cache Viewer. Use the menu or icon to
create a desktop application or shortcut as desired.

Core Duo and Non-Intel Mac: Shortcuts seem to be created but WILL
NOT EXECUTE. You must run from the lab's ROES link on their web site or from
their ROES listed in the Java Cache Viewer, accessed from Finder in
Applications > Utilities and open Java Preferences.app. In the Network tab,
click View to open the Java applications list.