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DPL ROES FAQ

ROESCheck out the common questions about our DPL ROES ordering software. If you don't see the answer you are looking for, please contact Digital Pro Lab Technical Support.

Q: How do I clear my ROES Cache?

A: We have an instructional video online that explains how to clear the ROES Cache. Click here to view.

Q: I have a Mac, can I use DPL ROES?

A: DPL ROES is a Java application and works equally well on Macintosh and Windows computers.

Q: What Does Digital Pro Lab charge to drop-ship an order to my customer?

A: Click here to see a breakdown of our shipping charges. These are the prices to ship an order to you or your customer.

Q: What kind of invoice does my customer see when I have an order drop-shipped to them?

A: Your customer will receive an invoice without any pricing on it. The photos are shipped in a plain white mailing envelope or box. you can also have your company logo printed on the invoice as well.