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ROESCheck out the common questions about our DPL ROES ordering software. If you don't see the answer you are looking for, please contact Digital Pro Lab Technical Support.

Q: How do I clear my ROES Cache?

A: We have an instructional video online that explains how to clear the ROES Cache. Click here to view.

Q: I have a Mac, can I use DPL ROES?

A: DPL ROES is a Java application and works equally well on Macintosh and Windows computers.

Q: What Does Digital Pro Lab charge to drop-ship an order to my customer?

A: Click here to see a breakdown of our shipping charges. These are the prices to ship an order to you or your customer.

Q: What kind of invoice does my customer see when I have an order drop-shipped to them?

A: Your customer will receive an invoice without any pricing on it. The photos are shipped in a plain white mailing envelope or box. you can also have your company logo printed on the invoice as well.